Dr. Swati Chandel

At Dr. Swati Chandel, we prioritize timely and efficient delivery of your digital eBooks. Please review the following shipping and delivery terms carefully.

1. Shipping Information

• Delivery Locations: We deliver eBooks instantly to all locations within India and internationally via email.
• Delivery Method: All eBooks are digital and delivered electronically. No physical shipping is involved.
• Processing Time: Orders are processed and delivered automatically within a few minutes of successful payment.

2. Delivery Times

• Instant Delivery: Once your payment is confirmed, the eBook download link will be sent immediately to the email provided during checkout.
• Delayed Delivery: In rare cases of technical issues, delivery may take up to 24 hours. Please contact us if you do not receive your eBook within this timeframe.

3. Delivery Costs

• Free Delivery: There are no shipping charges for digital products.

4. Order Tracking

• Confirmation Email: After completing your purchase, you will receive a confirmation email with a download link for your eBook.
• Resending Download Links: If you lose access to your download link, please contact us with your order details for assistance.

5. Delivery Issues

• Incorrect Email Address: Please ensure that you provide an accurate and valid email address during checkout. We are not responsible for failed deliveries due to incorrect email information.
• Technical Issues: If you experience any technical issues accessing your eBook, please contact our support team for resolution.

6. Returns and Exchanges

• Non-Returnable Products: eBooks are digital goods and cannot be returned once delivered.
• Refund Eligibility: Refunds are issued only in cases of duplicate purchases or technical errors preventing access to the eBook. Refer to our Refund and Cancellation Policy for details.

7. Contact Us

If you have any questions or concerns about shipping and delivery, please reach out to us:

• Email: genhcare@gmail.com