RETURN POLICY
At Dr. Swati Chandel, we strive to ensure that you are completely satisfied with your purchase of our digital eBooks. If you encounter any issues with your order, we are here to assist you.
Refund Eligibility
Since our products are digital eBooks, we do not accept returns. However, refunds are available under the following conditions:
- Duplicate purchases of the same eBook.
- Technical issues that prevent access to the eBook, which cannot be resolved by our support team.
- Requests for refunds must be made within 7 days of the purchase date.
Refund Process
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Initiate Refund Request:
- Contact us at genhcare@gmail.com with your order number and the reason for your refund request.
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Verification:
- Our team will review your request and verify your purchase.
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Refund Approval:
- Once approved, refunds will be credited within 7-15 business days.
- Refunds will be automatically credited to your original payment method.
Exchanges
Since our products are digital, exchanges are not applicable. If you have trouble accessing your eBook, our support team will assist you in resolving the issue.
Contact Us
If you have any questions about our refund policy, please get in touch with us:
- Email: genhcare@gmail.com
